赫罗纳火车站 行李寄存

Booked flexible pickup to catch a train, but after arriving post-9AM the store was open yet locked. The owner answered my call but wasn’t onsite and could only alert a teenage staff member, who arrived later but was rude, unacceptable for a tourist service. Address info is outdated. Missed my train due to delays, defeating flexibility. No refunds, only credit. Owner was empathetic, otherwise 1 star.

The staff changed during the time that my backpack was stored, and the new staff member was unaware of it. It took some time for them to call each other and return my backpack.

Everything was fine!

Great service